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ETW’s return policy will vary from product line to product as they follow their drop shippers’ respective return policies.
30 day return policy. Orders returned for any reason other than defective merchandise the shipping charges will not be refunded, and there will be a restocking fee of up to 20% of the original charge of the order.
If you are not satisfied with your purchase and are unable to resolve your concern, Propur offers a 30 day money back guarantee to the original purchaser. Customer must return purchase in original packaging with all parts and materials at customers’ expense including copy of original receipt showing proof of purchase within 30 days of purchase. Shipping is NOT included. Upon receipt and inspection of returned merchandise of its content, Propur will issue a refund excluding shipping charges. End Times Warehouse is an authorized Propur dealer. The refund will be issued to End Times Warehouse and End Times Warehouse will in turn issue a refund to the Purchaser. YOU MUST NOTIFY End Times Warehouse FIRST before returning any merchandise.
You may return any merchandise within 90 days of purchase. Shipping is NOT included.To initiate the return process, contact End Times Warehouse. After a return is initiated:
1. Return the item to the address given to you by End Times Warehouse.
2. Keep your shipping records for proof of shipment in the event of loss of returned merchandise.
Guardian Survival Gear
Returns are accepted within 30 days from the time the order is placed as long as the products are returned in the same re-sellable condition deemed by Guardian Survival gear, Inc. All shortages must be reported within 30 days as well. If the item(s) is defective, Guardian Survival Gear, Inc. will replace the item and pay for the return shipping. Only the item will be replaced; not the entire survival kit.
Guardian Survival Gear will NOT accept any returns for any shipments outside the continental United States.If the merchandise purchased was defective in anyway, the customer will have will have 60 days to notify End Times Warehouse of the defective merchandise. If ETW is notified within 60 days replacement product will be shipped out at no additional cost to the customer. Please note that Guardian will replace only defective items included in the kit. If an item is damaged by UPS during the shipment, it is the customer’s responsibility to contact UPS directly. Insurance is issued free up to $100 but insurance must be paid for in advance if the customer wants insurance over $100. If an order is placed in error, the product total will be refunded once the products have been returned but the shipping charge as well as the return shipping cost will not be refunded.
Food and water products can not be returned to be re-sold according to law, therefore refunds for food and water products cannot be issued.
On orders returned for any reason other than defective merchandise the shipping charges will not be refunded and there will be a restocking fee of up to 20% of the original charge of the order.
Any order placed on a credit/debit card that is canceled before it ships out will have a 3.5% cancellation fee deducted from the refund. If the order has shipped before we were able to cancel it, then the return policy mentioned above will be applied.